Introduction

Go Expert IT Solutions (“Company”, “we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, disclose, and safeguard your information when you access or use our website, applications, or freelancing platform (“Platform”).

By using the Platform, you consent to the practices described in this Privacy Policy.

Information We Collect

Personal Information

We may collect:

• Full name

• Email address

• Phone number

• Username and password

• Business or professional details

• Identity or verification information (if required)

Usage & Technical Data

• IP address

• Browser type and device information

• Login activity and timestamps

• Pages visited and interactions

Transaction Information

• Payment status and transaction IDs

• Service history between buyers and sellers
  (We do not store complete payment card or banking details.)

How We Use Your Information

We use your data to:

• Create and manage user accounts

• Facilitate communication between buyers and sellers

• Process transactions and platform activities

• Improve platform security and performance

• Provide customer support

• Comply with legal and regulatory obligations

Legal Basis for Processing

We process personal data based on:

• User consent

• Performance of contractual obligations

• Legal compliance

• Legitimate business interests

Data Sharing & Disclosure

We do not sell or rent personal data. Information may be shared only:

• With trusted service providers (payment gateways, hosting, analytics)

• When required by law or government authorities

• To protect platform integrity, users, or legal rights

All third parties are required to maintain strict confidentiality.

Data Security Measures

We implement reasonable administrative, technical, and physical safeguards including:

• Secure servers and encryption

• Restricted access controls

• Regular monitoring for vulnerabilities

However, no system is 100% secure, and users acknowledge inherent online risks.

User Rights

You have the right to:

• Access your personal data

• Update or correct inaccurate information

• Request account deletion (subject to legal obligations)

• Withdraw consent where applicable

Requests can be submitted via our official contact channels.

Data Retention

We retain personal information only as long as necessary to:

• Provide services

• Comply with legal requirements

• Resolve disputes

• Enforce agreements

Cookies & Tracking Technologies

We may use cookies and similar technologies to:

• Improve user experience

• Analyze traffic and usage patterns

Users can disable cookies via browser settings, though some features may be affected.

Third-Party Links

Our Platform may contain links to third-party websites.
We are not responsible for their privacy practices or content. Users should review third-party policies independently.

Children’s Privacy

Our services are not intended for individuals under 18 years of age.
We do not knowingly collect personal data from minors.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time.
Changes will be effective upon posting on the Platform. Continued use constitutes acceptance.

Governing Law

This Privacy Policy shall be governed by the laws of India, including the Information Technology Act, 2000 and applicable rules.

Contact Us

For privacy-related concerns or data requests, contact:

Go Expert IT Solutions
📧 Email: info@goexperts.in
📍 Location: [Hyderabad, Telangana, India]